Answers about VivaSalt halogenerators, salt rooms, warranty and registration.
A halogenerator grinds pure salt into a fine dry aerosol of 0.3–5 µm and blows it into the room. In a salt room it is what creates the salt microclimate.
Family up to 4 m², Power up to 10 m², Mediteran up to 15 m², Lux and Animal Portable up to 20 m², Comfortable, Animal, 12H and SPA Qube up to 30 m², DUO up to 50 m².
Wall-mounted models hang on the outer wall and blow the aerosol through an opening, so the device stays out of the room. Mobile models stand in the room and can move between spaces.
Sessions usually last 20 minutes for children and 40 minutes for adults. Salt room operators set their own session plans.
Only pure salt without additives. Comfortable and DUO hold 150 g in the doser; other models take 30–40 g per fill.
Through our local distributors, who handle offers, installation and service. See the partners page for your country.
Scan the QR code on the device label, or open the customer portal and enter the serial number. Registration activates your warranty and unlocks the manuals.
36 months for the wall-mounted models Mediteran, Comfortable, DUO and Animal, and 24 months for the other models, counted from the invoice date.
Regular cleaning of the mill and the outlet is all the maintenance needed. Step-by-step guides for each model are in the customer portal.
Yes. We design and build salt rooms in 4–5 working days, install the halogenerator and train your staff.
Write to us and we will answer within one working day.
